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DB
Cloud Ride Wheels Slide

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  • Product Details
  • Shipping Info
  • Return Policy

DB Longboards Cloud Ride Wheels Slide 

Product description
Cloud Ride! SLIDE wheels were developed to progress the level of freestyle sliding. This is accomplished by giving the rider traction when desired and predictable releases with controlled slides. The offset wheel design allows the wheel to seamlessly hook back up and track whenever the rider desires. The deep 45 degree chamfers allow the wheels to drift over cracks, debris, and whatever else your slide trajectory takes you over. Pre-ground finish means these wheels slide right out of the box. From your first slide to your last slide these wheels deliver a smooth, predictable slide and leave a ton of 'thane behind, ensuring anyone who sees it that you are a boss.

General Policy

All orders are received between 9am and 5pm (PST), Monday through Friday. Orders shipped via standard ground and $5 shipping will be processed and shipped within 4 business days (excluding weekends and holidays). Orders with expedited shipping (Next Day Air, 2nd Day Air, Express Mail) will be processed and shipped within 2 business days (excluding weekends and holidays).

Extimated Delivery

Delivery via Standard UPS Ground takes 5 to 7 business days. USPS Priority Mail should take 2-3 business days, and Express Mail should take 1-2 days to ship.  Please see the chart below in the "Shipping Rates" section for more information.

Please keep in mind that estimated delivery times are only estimates and may be adversely affected by weather conditions and factors beyond our control. Your package may also be delayed due to mistakes during the checkout process or other irregularities. To avoid delays, please be sure to carefully complete and confirm the accuracy of the information you enter during checkout and before submitting your order.

$5 Shipping

$5 shipping is offered via UPS Ground on all domestic orders over $99.  Shipping takes 5 to 7 business days and will include a tracking number, so rest assured that you will get your stuff, and you can track it along the way, all for just $5!

Shipping to P.O. Boxes

Snowboard Connection ships to all P.O. boxes via either USPS Priority Mail or Express Mail ONLY. UPS cannot deliver to P.O. boxes.

Shipping to Alaska or Hawaii

Shipping to Alaska or Hawaii will be shipped with USPS Priority Mail or Express Mail. Packages cannot be delivered over bodies of water by UPS Ground.

Standard Shipping Rates


Order Total Standard UPS Ground 5-7 Business Days Priority 2-3 Business Days Express 1-2 Business Day
$0 - $25 $7.00 $15.00 $28.00
$25 - $99 $10.00 $20.00 $35.00
$99+ $5.00 $28.00 $42.00

RETURN POLICY

Hopefully you wil find the answers to any questions you have about returns in the section below. If you would like to talk to us about a return, please give us a call at 877-761-2661. Alternatively, you can email your questions to returns@snocon.com.

If for any reason you are not satisfied with your purchase, please return it to us within 30 days, and we will gladly replace it or issue you a full refund, no questions asked!

In the event that you need to make a return after the 30 Day period has expired, we may be willing to make an exception. We're reasonable people, and we want you to be happy.

Any returns authorized after the 30 Day period will be issued a store credit only.  Please contact us at 866-761-2661 (Monday - Friday, 10am - 6pm) or email us at returns@snocon.com and we can work with you on your return.

We accept returns of unused items in their original packaging with all tags and labels included, in like-new condition. If you have an issue with the condition of an item upon arrival at your home, please contact us and we will set up a return and replacement for that item.

CREDITS

We will issue your credit to the original credit card used for the purchase. We will credit you the total of your original item(s) including tax, as applicable. If the return is a result of our error, we will refund the original shipping fee and also offer you a credit for any return shipping costs (non-expedited).  If you have any questions, please contact us at returns@snocon.com.

EXCHANGE POLICY

Our exchange policy is basically the same as our return policy. If you would like to exchange an item, please contact us at 877-761-2661. We will verify that the item you would like to exchange your purchase for is in stock, and then we will set up the RA for you.  Once we received the returned item, we will issue your credit. At any point in the process, you can re-order the correct item and we will ship it out ASAP.

SALE ITEM RETURN POLICY

We accept returns on sale items within 30 days.  Original tags and receipt must be present.  We do not accept returns on sale items after 30 days from the purchase date.

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